Delete your BlueCaller account

This page lets you request deletion of your BlueCaller account and the data associated with it. BlueCaller is developed by BlueCaller LLC. The same account is used by the BlueCaller mobile app and the BlueCaller website.

How to request deletion

1. Sign in below with the same username/email and password, or Google account, you use in the BlueCaller app.
2. Review what will be deleted, then type DELETE to confirm.
3. Your account is deactivated immediately and you will receive a confirmation email.
4. Your account and associated data are permanently deleted within 30 days.

What gets deleted

• Your account profile: name, email address, username, password, and language preference
• Your portfolio profile, trades, and profile photo
• Your contractor website and the estimate requests submitted through it
• Calendar items, connections, notifications, and feedback you submitted
• Chat messages you sent, and conversations you started that have no other messages
• Draft and unsigned quotes, AI quote conversations, business branding, logos, and your saved signature
• Customer contacts that are not attached to a retained record
• Uploaded files that are not part of a retained record
• Sign-in connections, including Google sign-in and connected AI assistants

What we keep, and for how long

Some records have to be kept for legal, tax, accounting, or payment-dispute purposes. We remove your name, email address, and other identifying details from these records and keep the rest:

• Quotes a customer has signed, including the signed PDF and the customer’s signature
• Payment requests, payments, refunds, and disputes, along with your Stripe connected account and subscription records
• Projects and jobs, including hours logged by other crew members. Hours you logged stay, but location data is removed.

These anonymized records are kept for up to 7 years and then deleted. Open payment requests are canceled, your BlueCaller subscription is canceled, and server logs are unlinked from your account.

Can’t sign in?

If you can’t access your account, email bluecallerllc@gmail.com from the email address on the account and ask us to delete it. We will verify your identity before processing the request.

For more about how we handle your information, see our Privacy Policy.